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Opening and managing your account

How do I open a live trading account?

You can open a live trading account by completing the online registration form and clicking “Open Account” on the ZERO Markets website. Most applications are approved within minutes once all required documents are submitted, although some accounts may require additional verification.

Do you offer a demo account?

Yes. ZERO Markets offers free demo accounts with virtual funds so you can explore the platform and test trading strategies in a risk-free environment. Demo accounts provide access to global CFD markets for up to 30 days.

How long does it take to start trading?

Most accounts can be approved within minutes once all supporting documents are provided. In some cases, additional verification or questionnaires may be required before trading access is granted. Once your documents are submitted, most accounts are approved within minutes. If additional verification is required, our team will contact you directly with next steps.

Which currencies can I open my account in?

Accounts can be opened in AUD, USD, EUR, or NZD, depending on your region and available options.

Do I need to install any software to trade?

No. You can trade directly through WebTrader in your browser. You can also download MT4, MT5, the ZERO Markets App, or BlackArrow.

What can I trade with ZERO Markets?

ZERO Markets provides access to a range of CFD products, including:

  • Share CFDs
  • Index CFDs
  • Commodity CFDs
  • Cryptocurrency CFDs (availability depends on jurisdiction)

Products can be traded on MT4, MT5, TradingView, WebTrader, the ZERO Markets App, and BlackArrow.

What documents are required for a corporate account?

Corporate accounts require proof of identity and residential address for directors and beneficial owners, along with company incorporation documents. Additional documents may be required depending on company structure.

What is an LEI number?

An LEI (Legal Entity Identifier) is a unique identifier required for many corporate account applications. It can be obtained through approved registration providers, If you are unsure whether an LEI is required for your application, please contact our support team for guidance."

How do I reset my trading password?

You can reset your trading password through the Client Portal under your account settings or by contacting support.

How do I reset my Client Portal password?

Click “Forgot Password” on the Client Portal login page and follow the reset instructions sent to your email.

How do I transfer funds between my accounts?

Internal transfers can be completed through the Client Portal between accounts held under the same profile.

Need help?

Our multilingual support team is available 24/7 to assist you with trading, accounts, and platform queries.

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We support traders worldwide with assistance available in multiple languages during market hours. Speak to our team via live chat or email for fast, reliable support across account, platform, and trading queries.

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©2026 ZERO Markets. All rights reserved.

Disclaimer: Derivative products are highly leveraged, carry a high level of risk and may not be appropriate for all investors. The material on this website is intended for illustrative purposes and general information only. It does not constitute financial advice nor does it take into account your investment objectives, financial situation or particular needs. Commission, interest, platform fees, dividends, variation margin and other fees and charges may apply to financial products or services available from ZERO Markets. The information on this website is not intended for residents of certain jurisdictions and is not intended for distribution to, or use by, any person or entity in any jurisdiction where such distribution or use may be contrary to any local laws or regulations of that jurisdiction. Those who access this website do so on their own initiative. The release does not constitute any invitation to trade. The trading name “ZERO Markets” may be used in connection with services provided by separate legal entities operating in different jurisdictions, in accordance with the regulatory requirements applicable to each customer’s jurisdiction and the licensing conditions of each relevant entity. Prior to entering into any transactions under the ZERO Markets brand, clients are entitled to seek independent legal advice to confirm the identity of the relevant service provider and/or product issuer. Should you have any questions regarding the regulatory status applicable to your trading account, please contact us for further clarification.

ZERO Markets is a trading name and may be used by the following separate legal entities, each operating within its own target jurisdiction. None of the entities listed below is authorised to provide financial services outside its permitted jurisdiction:

Zero Financial Limited (Business Registration Number: 67334973-003-03-26-5) is a private company incorporated in Hong Kong, with its principal place of business at Room D5, 5/F, King Yip Factory Building, No. 59 King Yip Street, Kwun Tong, Kowloon.

Zero Financial Ltd, an Investment Dealer, is authorised and regulated by the Financial Services Commission of Mauritius (Licence No. GB21026308), with its principal place of business at c/o AllServ Management Ltd, Office 306, 3rd Floor, Ebene Junction, Rue de la Démocratie, Ebene 72201, Mauritius.

Our services are not available to residents of specific jurisdictions including Afghanistan, Canada, Cuba, Iraq, Iran, Liberia, Libya, Myanmar, Palestine, Denmark, Italy, Russia, Slovenia, Sweden, Somalia, Syria, Sudan, Yemen, Spain, European Union, Malaysia, Indonesia, Australia, Thailand, and the United States, as well as any jurisdictions that are included on the FATF and EU/UN sanctions lists.

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